Wedding Bookings Terms and Conditions
Wedding Bookings Terms and Conditions
Many brides order their wedding flowers direct online but we also take bookings for wedding flowers so these terms and conditions then apply also. As always we want to ensure that a high standard of service is offered throughout our contract with our customers. We can be contacted on 01963 32883 or georgie@commonfarmflowers.com.
Deposit
When a wedding date is booked we charge a deposit of 50% of the estimated eventual invoice for the flowers. This saves the date. If, for any reason you decide to cancel your wedding this deposit is non-refundable. If you decide to postpone your wedding we will hold your deposit until your wedding goes ahead. The deposit is subtracted from your final wedding invoice. Payment of the deposit is an acknowledgement of Terms and Conditions.
Quotation and Payment
No wedding or event is booked until the deposit has been paid. Quotes are valid for 30 days. Once the deposit has been paid then the prices and dates are secure unless stated otherwise.
A quotation for the cost of your wedding flowers will be sent to you after the initial consultation, this is a guide price as you may make changes closer to the wedding day in terms of type of arrangement and quantity. You will receive a final invoice approximately one month before your wedding. Payment is accepted by card, cash or direct payment via internet banking.
Payment in full is required at least 28 days before the wedding.
Cancellations
In the event of cancellation, the booking fee will not be refunded. Complete cancellation of the wedding must be advised in writing at least 28 days before the wedding to avoid being invoiced for the balance for the wedding flowers.
Availability of Flowers
Unlike most florists we do not guarantee specific stem types.
The options are that you can leave us to choose a mix of flowers, - or we will work to a colour and style palate, based on our discussions, emails and photos that you send in. Please note this never produces identical flowers or designs to the photos that you send in, these are used as inspiration.
We do not order specific flowers for specific weddings - we use British Flowers - so this means we choose the most appropriate mix of fresh flowers that are in our floristry on the day to work with.
Delivery
Any queries must be raised within 30 minutes of delivery by telephoning 01963 32883.
Hire/use of vases, crates etc
We charge a refundable deposit of £100 for this service. Containers must be returned to Common Farm Flowers within 3 days, - or as agreed.
Charges will be made for any glassware returned cracked, chipped or broken. Replacement of goods is charged at the current purchase price, it is then the responsibility of the hirer to reclaim any of these costs from the venue if the venue was at fault.
Equipment hired (jugs, bottles, vases, plinths, candelabras, etc) remain the property of Common Farm Flowers at all times.
Photographs
Common Farm Flowers reserves the right to take photographs of flowers and the setting prior to the wedding which may be used for promotional purposes.
Responsibility
Common Farm Flowers accepts no liability for injury, loss or damage to the hirer or any third party of any equipment hired for use at the event.
How to contact us:
Email georgie@commonfarmflowers.com
